If you are looking for the ICICI Prudential life insurance contact number, you’ve come to the right place. In this guide, we explain all the official phone numbers, customer service options, support hours, and how you can get the help you need in simple human language.
Whether you want to talk to customer care about your policy, file a claim, buy a new plan, or get NRI support, this article covers it all. We’ve also included FAQs and a helpful table for quick reference so you never miss the right point of contact.
You might be interested in knowing about the ICICI Prudential Life Insurance advisor login. We have made an helpful article on the topic as well.
About ICICI Prudential Life Insurance Customer Support
ICICI Prudential Life Insurance is one of India's most trusted life insurance companies. From buying policies to getting service on existing ones, you may need to call them for various reasons. Knowing the right ICICI Prudential Life Insurance contact number can save time and reduce confusion.
In the sections below, you’ll find official contact numbers for customer care, buying insurance, claim support, and even options for NRIs. We also explain when to call each number and what details you may need before you pick up the phone.
ICICI Prudential Life Insurance Contact Number – Official Support
Here are the primary ICICI Prudential Life Insurance contact number details you should know for different types of help:
General Customer Care Numbers (India)
Customer Care Toll-Free: 1860 266 7766 – For general policy-related queries and support.
Numbers for Buying a New Policy
Buy New Policy – Toll-Free: 1800 267 9777 – Assistance in purchasing online with support all days.
Alternate Buying Number: 1800 209 9777 – Help for investment-linked and savings policies.
Assistance for Online Policies
Support for Website/App Policies: 1860 267 9997 – Help if you bought your policy online.
Status Check & More
Policy Status Enquiries: 1800 210 0045 – Call charges apply; service hours apply.
NRI Customers
International Helpline: +91 22 6193 0777 – Available for assistance outside India.
These are the most commonly used ICICI Prudential Life Insurance contact number variants so that you can reach the right team for your specific need.
Other Ways to Contact ICICI Prudential
Aside from calling, ICICI Prudential Life Insurance offers additional ways to connect. You can also check their official website for contact details as well.
WhatsApp Support
WhatsApp Number: 99206 67766 – You can send a message to get quick assistance or links to services.
Email Support
Different emails serve different purposes:
- General Questions or Service: lifeline@iciciprulife.com – For general customer assistance.
- Group Policy Queries: grouplife@iciciprulife.com – For group or corporate policy questions.
- Claim Support: claimsupport@iciciprulife.com – For submit claim-related documents and support.
Quick Reference Table – ICICI Prudential Life Insurance Contact Number
Best Time to Call the ICICI Prudential Life Insurance Contact Number
Knowing when to call can help you save time:
Customer Care: 10:00 AM to 7:00 PM (Monday–Saturday, except holidays).
Buy New Policy: 9:00 AM to 9:00 PM (All Days).
Claim support Outside India: Typically 24x7 depending on number.
Calling during these hours will increase your chances of getting live support quickly.
Tips Before You Call
To make the most of the ICICI Prudential Life Insurance contact number you dial:
- Keep your policy number or registered phone number ready.
- Have your personal ID details handy.
- Note down questions you want to ask.
- Use email or WhatsApp for follow-ups or non-urgent matters.
Conclusion
Finding the correct ICICI Prudential Life Insurance contact number is essential when you need help with policies, claims, or support. Whether you call the toll-free helpline, WhatsApp message, or email support, ICICI Prudential offers multiple ways to assist you.
Always use official numbers and be cautious of fraud calls or fake contact information. If you’re unsure a call is genuine, verify it through the official website before sharing personal details.
If you need updated numbers or branch contacts, visiting the company’s official site directly will give the most accurate information. ICICI Prudential Life Insurance
Frequently Asked Questions (FAQs)
1. What is the official ICICI Prudential Life Insurance contact number?
The primary customer care number is 1860 266 7766 for policy-related assistance in India.
2. Can I call to buy a new policy?
Yes. You can call 1800 267 9777 to get help buying a life insurance policy.
3. What Number should NRIs use?
NRIs can call +91 22 6193 0777 for the International support.
4. Is WhatsApp Available for support?
Yes. You can reach ICICI Prudential Life Insurance support via WhatsApp at 99206 67766.
5. What email should I use for claims?
For claim-related support, Email claimsupport@iciciprulife.com.
